Effective Date: October 11, 2024

Genesis Medical Weightloss (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our website (genesismedicalweightloss.com), or utilize our services, including SMS marketing through 10DLC messaging and Facebook Advertising.

1. Information We Collect

We may collect personal information you voluntarily provide, such as your name, email address, phone number, and other contact details. Additionally, we collect usage data related to your interaction with our website and services.

2. How We Use Your Information

Your information may be used for:

• Providing and improving our services
• Sending promotional messages and updates via SMS and email
• Responding to inquiries and providing customer support
• Personalizing your experience and analyzing site usage

3. SMS Marketing & 10DLC Opt-In/Opt-Out Information

By providing your mobile phone number and opting in to our SMS marketing, you consent to receive promotional and informational messages from us via 10-Digit Long Code (10DLC) messaging. This may include updates, special offers, reminders, and other marketing communications.

Opt-In Process

• Web Form Opt-In: By filling out a form on our website and agreeing to receive messages, you authorize us to send SMS communications to your provided phone number.
• Keyword Opt-In: You may also opt in by texting a designated keyword to our toll-free number at +1 (800) 621-5913. By doing so, you agree to receive SMS communications as outlined.

Opt-Out Process

If you wish to stop receiving SMS messages from us at any time:

• Reply STOP: You can opt out of receiving SMS communications by replying “STOP” to any of our messages.
• Email Opt-Out Request: Alternatively, you may request to opt out by contacting us via email at admin@genesismedicalweightloss.com.

4. Facebook Advertising

We may use Facebook Advertising to show you targeted ads based on your interactions with our website and social media. Facebook may use cookies and other technologies to collect data about your interests. To learn more about Facebook’s data practices and how to manage your ad preferences, please visit Facebook’s Ad Preferences.

5. Data Sharing and Protection

We do not sell your personal information. However, we may share your data with third-party service providers who assist us in operating our website and delivering our services. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of certain marketing communications, including SMS and email

For assistance with these rights, please contact us at admin@genesismedicalweightloss.com.

7. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Phone: +1 (800) 621-5913 or 814-501-7090
• Email: admin@genesismedicalweightloss.com
• Address: 51 Pennsylvania Avenue, Huntingdon, PA 16652